Timewise comes with two types of roles:

  • Predefined roles
  • Custom roles.


Predefined roles have a fixed set of permissions, and you cannot modify them:

  • Owner: The user who creates the Timewise account is automatically assigned the owner role. There can be only one owner for each account. Owners have full access to Timewise and can create administrators, location managers, and staff members.
  • Administrator: This role can manage all your locations. There can be multiple administrators for each account. An administrator has full access to Timewise and can create administrators, location managers, and staff members.
  • Location manager: This role can manage the settings of the locations to which they are assigned. On some pages, locations managers have access to a limited set of functionalities. Locations managers cannot create new users.
  • Staff member: This role has read-only access to the Settings section and cannot create new users.


If the predefined roles don't meet your requirements, Timewise supports custom roles. A custom role is a collection of permissions that you can add from a preset list. To grant permissions using custom roles, you must follow a two-step process:

  1. Create a custom role.
  2. Assign your new custom role to a user.